Crateful

From Concept to Launch — Building Crateful’s Proptech Grocery Platform

Engagement Overview

Company: Cadastral AI | Industry: Insurtech / Underwriting Automation

Crateful, a Chicago-based proptech startup redefining last-mile grocery delivery for residents in multi-family communities, partnered with Torno Solutions to transform a high-potential concept into a fully functional digital product — ready for pilot testing, property partnerships, and investor readiness within months.

The Challenge

Key Pain Points:

The Founders Needed

Final Product Features

Anonymous employee feedback platform.

Real-time toxicity scoring dashboards.

Data privacy safeguards and role-based access.

CBT-based assessments and recommendations.

Two portals:

  • User Web Portal → employees & managers
  • Investor Web Portal → reporting & impact metrics

Our solution

Torno Solutions became Crateful’s full-cycle product team, driving everything from strategy to engineering.

Pod Composition

Tech & Stack

Key Deliverables

End-to-end grocery delivery management platform for multi-family buildings.

Resident and property manager portals with seamless workflows.

Scalable backend ready for pilot deployment.

UX-first design system ensuring clarity and ease of use.

Delivery Flow

Week 1–2

Vision mapping & product roadmap creation

Week 3–6

UX/UI design & technical architecture setup

Week 7–12

Core feature development & API integration

Week 13–16

QA, UAT, and go-live support

Key Deliverables

End-to-end grocery delivery management platform for multi-family buildings.

Resident and property manager portals with seamless workflows.

Scalable backend ready for pilot deployment.

UX-first design system ensuring clarity and ease of use.

Business outcome

Boosted Transparency → employees gave feedback with trust in anonymity.

Reduced Workplace Toxicity → measurable improvements in culture scores.

Investor Confidence → robust reporting portal improved stakeholder trust.

Stronger Retention → healthier workplaces drove employee satisfaction and retention.

Business outcome

Boosted Transparency → employees gave feedback with trust in anonymity.

Reduced Workplace Toxicity → measurable improvements in culture scores.

Investor Confidence → robust reporting portal improved stakeholder trust.

Stronger Retention → healthier workplaces drove employee satisfaction and retention.

MVP launched in 12 weeks
Underwriting time reduced by 38% in demo testing
Investor demo was praised for UX + intelligence
Ready for seed round + pilot conversations
“Torno Solutions helped us translate our concept into a detailed roadmap, offered honest feedback, and took complete ownership of building the product. They were with us every step of the way.”
— Aasim, Founder Crateful

Delivery You Can Trust

Whether you’re launching an MVP or transforming a platform post-acquisition, Torno delivers with clarity, context, and cadence.