Who we are
This policy explains how Torno Solutions Inc. (“Torno”, “we”) handles personal information collected through tornosolutions.com and when you contact us. Questions: contact@tornosolutions.com.
What we collect
- What you send us: your name, work email, company, role and message when you use the contact form or email us.
- Technical data: basic information your browser sends, such as IP address and browser type, in our hosting provider’s logs.
- Usage data: if you accept analytics cookies, Google Analytics collects information such as the pages you visit, how long you stay, the site that referred you, your approximate location (city and country) and your device and browser type.
- Cookies: see our Cookie Policy.
We do not knowingly collect sensitive personal information through this website.
How we use it
- To reply to you and discuss a possible engagement.
- To run, secure and improve the website.
- To meet legal obligations.
We do not sell your personal information, and we do not use it to train AI models.
Who we share it with
Only with service providers who help us run the website and reply to you, for example our hosting provider, form handler and email provider, and Google, which provides Google Analytics, under terms that limit their use of the data. We may also disclose information if the law requires it.
How long we keep it
We keep contact enquiries for as long as needed to respond. If we go on to work together, how long we keep your information depends on the contract we sign with you.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to how we use it. California residents have rights under the CCPA/CPRA, and people in the EU and UK have rights under the GDPR. You can also turn analytics cookies off at any time with the Cookie settings link at the bottom of every page. To use any of these rights, email contact@tornosolutions.com. We will not discriminate against you for doing so.
Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is completely secure.
International transfers
Our team works from the United States and India, so your information may be accessed from either country. Where required, we use appropriate safeguards for these transfers.
Children
This website is for businesses and is not directed at children under 16.
Changes
We will post any changes to this policy on this page and update the effective date. Effective date: October 1, 2026.